THE VISIONARIES
Brands that aren’t afraid to break the mould. That look at where the market will be in three years, not where it is now. The ones who, when we say ‘let’s try something different’, reply ‘when do we start?’
IS THERE AN AGENCY OUT THERE THAT DOESN’T TAKE YOU FOR A RIDE?
yes. and you’re looking at their website.
We don’t follow trends. We create them. We don’t sell services. We build brands. We’re not for everyone, and we’re proud of it.
The problem: Out there were
too many agencies in communication
whose only creative streak was
the way they emptied wallets.
Wonky logos. Flyers that looked like
kebab shop menus. Social media run
like the family WhatsApp group.
Budgets vanishing without results.
Somebody had to do something.
The decision: We’d had enough
of seeing brands treated badly.
Enough of clients let down
by broken promises.
Enough of agencies taking themselves
too seriously to do real work.
So we opened Untold.
The name: Untold, not yet told.
Because the best story of every
brand is always the one
that hasn’t been told yet.
We’re the ones who bring it out.
Now: A marketing agency
in Merano, clients across all of Italy
and beyond the border. Ironic enough,
serious when it counts,
obsessed with detail.
This is our idea
of a communication agency.
Why we
exist.
the 10 commandments of untold agency
Some people write company rules. We write commandments. And we follow them… when we can. At Untold Agency we believe every job should be done with passion, precision and a pinch of self-irony. These 10 points are our creative compass: they’ll make you smile, but they’ll also take you straight to the result.
5 great truths
1. We listen to everyone but work with only a few!
2. We like challenges, but we love solutions.
3. We don’t perform miracles, but sometimes we come close.
4. Ideas never sleep. Neither do we.
5. If it looks like magic, it’s just post-production done well.
WE DON’T WORK WITH EVERYONE.
WE LOOK FOR PARTNERS, NOT CLIENTS.
The difference is simple: a client buys a service. A partner builds something together with you. We want to build.
THE INNOVATORS
Those who see AI as an opportunity, not a threat. Who understand that digital changes every month and want to stay ahead of the curve, not chase it out of breath. Even the Harvard Business Review confirms that companies that adopt AI first dominate the market.
THE AMBITIOUS
Businesses that won’t settle for an ‘OK result’. That want to scale, grow and dominate their sector. The ones for whom ‘good enough’ is never enough.
THE CREATIVES
Those who understand that design and aesthetics aren’t luxuries, they’re communication tools. That the wrong logo costs more than the right one. That beauty is strategic.
THE BRAVE
Those willing to invest in unconventional strategies to get results others don’t. Courage isn’t the absence of fear, it’s doing it anyway.
THE SERIOUS ONES
Not serious as in boring. Serious as in reliable. Those who respect deadlines, briefs and budgets. People you can build something lasting with, not one project and then goodbye.
01
Radical Transparency
No fluff, no jargon to confuse you. Just real data and results.
02
Constant Evolution
What worked yesterday is old today. We study every day to stay on top.
03
Uncompromising Quality
If it isn’t perfect, it doesn’t leave our studio. Every pixel counts.
Our manifesto
We’re not for
everyone.
Our approach is direct, fast and results-driven. If you’re looking for an agency that always says yes, it’s not us. If you’re looking for a partner who challenges you to do better, then we speak the same language. We’re a communication agency based in Merano, South Tyrol, and we work with people who really want to change things.
Where is Untold Agency?
At Via Albertina Brogliati 56, Merano (BZ), South Tyrol. The office is open Monday to Friday from 8:00 to 17:00. You can reach us by phone on +39 331 329 3516, by email at info@untoldagency.it, or on Instagram, Facebook, WhatsApp, TikTok and LinkedIn. The fastest reply? WhatsApp. The slowest? Carrier pigeon, which we haven’t integrated into the CRM yet.
What kind of businesses do you work with?
We don’t work with everyone. We look for partners, not just clients. We work with visionaries who aren’t afraid to break the mould, with innovators who see AI as an opportunity, with the ambitious who aim high, with creatives who understand the value of design and with anyone willing to invest in unconventional strategies. If you’re looking for an agency that always says yes, it’s not us. If you’re looking for a partner who challenges you to do better, then we speak the same language.
What do you really believe in as a communication agency?
Three things, set in stone. Radical transparency: no fluff, no jargon to confuse you, just real data and results. Constant evolution: what worked yesterday is already old today, so we study every day to stay on top. Uncompromising quality: if it isn’t perfect it doesn’t leave our studio. Every pixel counts. We’re not the most accommodating agency in the world. We’re the one that gets results.
Do you offer a consultation before starting?
Yes, always. The first chat is free and with no obligation: we work out what you need and tell you honestly whether we can help. If the project isn’t right for us, we’ll tell you straight away, without wasting your time. No hidden quotes, no impossible promises. Whether you have a clear project, a vague idea or just a feeling that something isn’t working in your brand, write to us. That’s where we start.
Why choose you over another communication agency?
Because we don’t just tell you what you want to hear. Because we work with real data, not colourful slides full of nothing. Because we handle everything in-house, from graphics to video, from social media and ad campaigns to SEO: one team, one strategic vision. And because as an agency in Merano we know the local South Tyrol market but think on a national and international scale. Your best story starts here. We’re ready to write it with you.
How do I contact you to start working together?
Whichever way you prefer. WhatsApp on +39 331 329 3516 for quick answers. Email info@untoldagency.it if you’d rather write at your leisure. The contact form on the website if you love forms. Instagram, Facebook, TikTok and LinkedIn if you already follow us. We’re available Monday to Friday from 8:00 to 17:00, at Via Albertina Brogliati 56, Merano. The first conversation is always free. We’ll decide the rest together.
Your best story
is still Untold.
Free first call. No obligation. Just an honest conversation about where you are and where you want to go. Then we decide together whether working together makes sense.
