We manage your social media as if it were our own

From untold to
trending: we give your brand a voice on social media

You focus on your business, we take care of your social media management. Creativity, scheduling and data analysis to grow your profiles, with no stress and no improvisation.

Meta Business Partner logo: the blue Meta symbol and the words Meta Business Partner in white on a black background, showing expertise in social media management.
Google Partner logo: a large multicoloured G above the words Google Partner in white on a black background, showing expertise in social media management.
TikTok Marketing Partners logo in white on a black background
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We create social media people remember

Strategy, creativity and complete social media management for businesses that really want to grow online.

WE MAKE YOUR BRAND STAND OUT ONLINE

We turn social media management into a real tool for growth, visibility and connection with the right people, for businesses all over Italy.

CONNECT ENGAGE GROW

We create content that speaks to the right people, turning likes and views into real relationships between your brand and your audience.

YOUR BRAND
YOUR VOICE
EVERYWHERE

Colourful parrot surrounded by hearts and likes

Every interaction counts

Digital social media dashboard with a calendar, engagement stats, post performance and follower growth

EVERYTHING UNDER CONTROL

The hidden side of
social media management

Behind every like there’s (or there should be) a strategy.

Likes aren’t enough, you need customers. The real problem isn’t ‘how much you post’, but ‘why and how you do it’. Untold Agency unlocks the hidden side of social media management: a mix of strategy, creativity and data that takes your content beyond the algorithm and into conversions.

Dead feed
Dead feed
Zero conversions
Zero conversions
Sleeping community
Sleeping community
Burnt budget
Burnt budget
Editorial calendar
Editorial calendar
Content Creation
Content Creation
Ad funnel
Pro ad funnel
Active community
Active community
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Pendant light with frosted glass shades
Operator in the cab of a tracked forestry machine
Meeting room with a vertical garden on the ceiling and yellow chairs
Office corridor with glass walls and a large photo print
Bar with burgundy wall panelling, a banquette and wooden tables
Office break area with ring lights
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What we do
(and why you need it).

Social Management

Social Management

Tidy profiles and strategies designed to dominate the market.

Details

We manage your digital presence, turning followers into loyal customers through consistent, valuable storytelling.

Content Creation

Content Creation

High-impact visual assets that elevate your brand positioning.

Details

We produce cinema-quality photo and video content designed to grab attention in the first few seconds.

Advertising

Advertising

ROI-driven campaigns for scalable, steady growth.

Details

We squeeze every euro of your ad budget to generate qualified leads and sales, with obsessive data monitoring.

Community

Community

We build lasting relationships between your brand and people.

Details

Active moderation and strategic engagement to make your community an unassailable business asset.

Analysis & Data

Analysis & Data

We turn numbers into winning strategic decisions.

Details

Advanced reporting that doesn’t just show ‘likes’ but the real impact of marketing on your company’s turnover.

Consulting

Consulting

Know-how transfer to make you independent and strong.

Details

Intensive workflow training sessions so your team can handle day-to-day social media on its own.

Real data, not opinions

The beauty of numbers is that they don’t need fairy tales: with Untold the story is simple, before and after our social media management, for clients across Italy and beyond.

Before After
Insights
Reach↓
Reach↑
Visits↓
Visits↑
Bio clicks↓
Bio clicks↑
Insights before and after Engagement before and after
Engagement
Brand↓
Brand↑
Interactions↓
Engagement↑
ROI↓
ROI↑

Before, you needed binoculars to spot the followers. After our management? You won’t find unicorns, but you will find numbers that genuinely go up.

The hard truth
(no filters)

IT’S FOR YOU

Shiny metallic tick with water droplets on a black background

You want social media to bring you real sales and leads.

You’re ready to work with professional photos and videos.

You see social media as an investment, not a hobby.

IT’S NOT FOR YOU

Shiny metallic X with light reflections on a black background

You think marketing works without a budget.

You’re after ‘random posts’ just to fill the feed.

You don’t believe in marketing strategy.

Kick-off

Kick-off (1 hr)

We sit down together and get the basics clear: who you are, what you offer and who your target audience is.

Strategy

Strategy (5 days)

We study your brand, analyse the market and define your strategic positioning.

Production

Production (7–10 days)

Time for action: photos, videos and bespoke graphics to make you stand out on social media.

Go-live

Go-live (Month 1)

We go live: your content starts circulating and your audience really starts noticing you.

Optimisation

Optimisation

We analyse the data, run tests and boost what brings real results every month.

We shoot
We shoot
We edit
We edit
We create
We create
We deliver
We deliver
FAQ

Questions you’re too shy to ask

Got doubts? Good, it means you’re seriously thinking about working with us. Here are the answers: no jargon, no fluff, just the truth.

Any other questions?

Need a hand with something? We’re here to make it simple. Drop us a line without overthinking it.

Write to us

On Instagram, Facebook, TikTok and LinkedIn. For every profile we plan the strategy, take photos, shoot videos, publish and handle comments and messages, with clear reports on the results. Your profile will no longer be the place where posts die after three likes.

Yes, it’s one of our specialities. We manage social media for restaurants, hotels, bars, gyms and events in South Tyrol and across Italy: editorial strategy, original content, shoots, community management and paid campaigns.

Yes: we shoot, we edit, we create, we deliver. We produce cinema-quality photo and video content designed to grab attention in the first few seconds, and bespoke graphics to make you stand out on social media. For bigger productions there’s our photo and video service, from drones to VFX.

Yes, if you want concrete results: marketing without a budget doesn’t work, and we say so clearly in ‘The hard truth’ section. With our Advertising service we squeeze every euro of your budget to generate qualified leads and sales, with obsessive data monitoring. How much to invest is something we decide together based on your goals; for more structured campaigns there’s our performance marketing.

Your profile waits.
Your customers don’t.

We work from Merano for businesses all over Italy. Your social media management starts today: your competitors won’t wait.